freedom - Belrose

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Reviews of freedom - Belrose

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  Hannah Liu Added July 23, 2023

  ★ ☆ ☆ ☆ ☆
  Please don't buy any product from freedom. It's very bad service. I paid for 2 coffee tables 5 months ago before the lockdown. They said one would take 2 weeks to arrive their shop, another one will take 3 months to arrive. And then lockdown happened, I could not pick up the first one in 2 weeks time. 5 months later, I tried to pick up my orders. they said there are not goods avaliable for picking up. is it ridiculous? Also, I needed to call twice to get this answer. I asked a solution to take their samples because I'm urgently need the coffee tables. they said no. What's the point when you can not provide the goods and still show customer the samples? Also, I tried to make a complaint to the headoffice of freedom, no one cares. Don't wast your time and effort to look at this brand. It has not service at all. Also the company doesn't care about the customers.
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  Latiesha Dunbar Added July 22, 2023

  ★ ☆ ☆ ☆ ☆
  I never leave reviews, but I had to for this store. I walked in and this lady who seemed to be the manager of the store was just so inappropriate. The thing that ticked me off the most was her and another employee (male) talking about different disability disorders and how “ridiculous” the diagnosis are. Disgusting how workers can discriminate on the job and saying it so loud and proud, as if there weren’t any customers in the store. Do better Freedom Belrose.
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  Mary Craig Added July 11, 2023

  ★ ☆ ☆ ☆ ☆
  Bought a large mirror 6 months ago & is such poor quality. Had it professionally installed and now the white paint is flaking off. Called the store and discovered it only has a 30 day warranty!!!
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  Amanda Hirst Added July 09, 2023

  ★ ★ ★ ★ ★
  Helpful staff who are not pushy. Listen and give their time without expecting an immediate sale. Andrew was very helpful.
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  Tara Tucker Added June 30, 2023

  ★ ★ ★ ★ ★
  I wanted to compliment the two lovely ladies that helped assist us in the purchase of our new sofa. Zenya and Hayley, were both so kind, patient and helpful. Made for a great shopping experience on a big purchase. Thank you ladies!
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  Daniel O'Shea Added November 01, 2017

  ★ ★ ★ ★ ☆
  There was some delay in the Bed I ordered for my Nephew but the team in the Bedding department went out of their way to correct the issue and even organised for free delivery and assembly of the bed, plus a gift basket! Thanks So Much Guys!!

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About freedom.com.au

freedom's extensive collection of home furniture. With a range of outdoor & indoor furniture to suit your desire. Visit us online or in store today.