OZ Design Furniture Belrose

Establishment, home goods store and furniture store at Belrose Super Centre, Shop 12/4-6 Niangala Close, Belrose, NSW 2085, Australia. Here you will find detailed information about OZ Design Furniture Belrose: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contact Information

Categories:
Establishment   Home goods store   Furniture store  

Address:
Belrose Super Centre
Shop 12/4-6 Niangala Close
Belrose
NSW 2085
Australia
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Phone:
+61 2 8834 4673

Website:
ozdesignfurniture.com.au

Opening hours

Sunday 10:00am — 05:00pm
Monday 09:00am — 05:30pm
Tuesday 09:00am — 05:30pm
Wednesday 09:00am — 05:30pm
Thursday 09:00am — 09:00pm
Friday 09:00am — 05:30pm
Saturday 09:00am — 05:00pm

Photos

Reviews of OZ Design Furniture Belrose

  •  
    Kimberley de Veth Added November 17, 2022
    Had a issue that was sorted out, eventually. Problems with suppliers are creating extended wait-times. However the furniture is good quality is you are able to wait that long! Hopefully issues rectify post COVID. Thanks
  •  
    Andrew Castle Added November 14, 2022
    I agree with the other posts on this site. This has been the absolute worst experience we have ever had. We were treated with contempt, tricked, misled, and the Customer Service lady in head office seemed to take delight in this.

    In the end we had to go to Fair Trading, ACCC and finally the NSW Civil Tribunal to get this matter resolved. There are many great businesses out there and this is not one. If you want to have drama, horrific customer service, delays in receiving your delivery, and pay for delivery for a large unit and have it left outside on the pathway, shop at OzDesign. We will never ever go near this business again. It is disappointing to see that many others have had similar experiences.
  •  
    Helen WILKINSON Added November 07, 2022
    We were assisted by a knowledgeable and helpful team member called Tim s. He went above and beyond to find out what we wanted and how to get it. He was patient and made helpful suggestions, made decision making easy. Great products, great service and highly competitive prices. Well done Oz Design Belrose, we will be back.
  •  
    Dean San Added November 06, 2022
    Worst customer service. I'm not sure if the staff work for commission but we have been told lie after lie. It must be the company culture, that promotes that sort of behaviour. They promised delivery of goods in 6-8 weeks, still no news after 12 weeks. There is a new excuse every week!!!
  •  
    Laura Soria Added November 01, 2022
    Terrible experience, customer liaison extremely poor. We ordered a couple of pictures back on 16th March and paid for them. They arrived by the end of April and they came wrong as they were different sizes. Since then we have been calling, emailing and even going to the shop trying to get this sorted out but it still hasn’t happened. I’ve even called customer service who promised me the driver would come today (25/05/22) at 10.30pm and of course no one came or call. The funny thing is that the correct picture that needs to be swapped has been all this time and still is in the shop and they haven’t been able to arrange something as simple as a driver to solve the mistake they made. And as the cherry on the top it was suggested that if the picture is so important I can pick it up with my car and return the one they delivered incorrectly, when first of all I paid for the delivery due to the size of the pictures is too big for a normal car. So they have my money while I don’t have what I paid for. The lack of professionalism is unacceptable and I’m still hoping they will solve this by Friday this week.
  •  
    Foad Shahla Added May 16, 2021
    After many weeks of delaying, they finally dropped four huge boxes on us stacked on top of each other right before Christmas, when I asked the delivery guy to help unbox them and take the rubbish away, he said we had only paid for standard delivery and he could not help because he had to be somewhere. No one told us about this in store. Quality of furniture is good, some of the guys in store were really helpful, but the store manager not so much. Only deal with them if you're prepared for the drama.
  •  
    Jay Wilson Added May 13, 2021
    Appalling organisation with no customer service or commitment to honesty in what they advise. I ordered lounge furniture 4 months ago, paid in full at their by phone request and delivery was set to a date, then cancelled at least twice because it was more important to deliver furniture to their own stores than to a customer. I’ve cancelled the order and I’m waiting to be refunded. I have heard nothing from this organisation in response to my correspondence.
  •  
    Nima Heidari Added May 01, 2021
    Been waiting for my delivery as the delivery guys said they will be there in 40 minute,they didn’t show up on time been calling them couple of time and they said they will be there in 5 minute and they didn’t came again,I called the shop and no one was answer my call,I called them a day after and explain about what happened to my order and they said the delivery came and no one was home that’s not even true.they charged me $100 for the first delivery and they wants to charge me again for the second delivery! I told them I’m coming to pick it up from the shop they said it’s gonna be here on Tuesday which means one week after! Today I went there to pick up my items came home and I saw the marble coffee table I ordered was broken. I’m so disappointed and I’m not gonna recommend this brand to anyone,be careful were you shopping from I lost $100 for delivery which it didn’t even delivered and around $400 for the coffee table.
  •  
    Ross McPherson Added April 29, 2021
    Ordered furniture beginning September 2020, it arrived end January 2021. Advised of delays twice. Tried to organise one of the items that was in store to arrive seperately but this was denied and they threatened to take my deposit if I cancelled the order. The worst customer service I have ever encountered. Items arrived in so much polystyreen and cardboard will need a trip to the tip. Asked the delivery guys if they would take packaging and was just told no. Will never go near this mob again.
  •  
    Larissa Allen Added April 24, 2021
    Excellent service & advice. The lounge was tailored to our needs. Manager went out of her way to help. We love the furniture. Highly recommend Oz design.

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Questions & Answers

1. What is the phone number for OZ Design Furniture Belrose

The phone number for OZ Design Furniture Belrose is +61 2 8834 4673.

2. Where is OZ Design Furniture Belrose located?

OZ Design Furniture Belrose is located at Belrose Super Centre, Shop 12/4-6 Niangala Close Belrose, NSW 2085.

3. Is there a primary contact for OZ Design Furniture Belrose

You can contact OZ Design Furniture Belrose by phone using number +61 2 8834 4673.

4. What is the web address (URL) for OZ Design Furniture Belrose

The website for OZ Design Furniture Belrose is ozdesignfurniture.com.au.

About ozdesignfurniture.com.au

OZ Design Furniture
Shop online or in-store at OZ Design Furniture - the home of style and options for modern furniture and homewares collections.
OZ Design Furniture, OZ Design, Shop OZ Design, OZ Design Shop, Homewares, Living, Dining, Sofas, Furniture

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Today's weather in Belrose NSW

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